Trusted Service Providers will facilitate your engagement with the service provider you wish to use and will monitor the service provider’s work to ensure your standards are adhered to and quality work is done.

How it works:

Step 1: An MOU is signed between the customer and the service provider, with TSP being a witness and enforcer of the agreement. This MOU contains the details of exactly what the customer expects from the service provider including timelines, standards, project phases, and payment plans. Moreover, TSP will act as the “clerk of works” for the project and will provide regular updates to the progress of the project. This ensures that the customers interests are fully protected.

Step 2: Customer and the service provider agree for TSP to hold the full amount of funds for the project and is responsible to remit funds to the service provider as agreed in the MOU.

Step 3: TSP will only remit payment to the service provider once the specifics of the MOU have been satisfied by qualified personnel, otherwise, the funds are returned back to the customer or handled in the manner stated by the MOU.